Welcome to the RATANOOGA Online Shop! Please take a quick moment to read through the following paragraphs before making a purchase.
Orders are dealt with during the week/office hours, so if you order over a weekend, please allow for this. Should I be at the office over the weekend, I may attend to your order sooner, but this cannot be guaranteed.
When ordering bedding, please allocate a few weeks for delivery, after your payment has been made. The bedding is shipped directly from our suppliers, so I have no control over the period it takes to be delivered unfortunately. Orders are only placed with our suppliers once payment has reflected in our bank account, so we would suggest ordering the bedding a few weeks in advance, so you dont sit with nothing while waiting for your delivery. We thank you for your understanding on this matter!
What we have available!
 | Bedding and Litter: Finally a solution to our toxic pine shavings problem! We supply you with 100% recycled paper pelleted bedding for your small pet!! |
 | Hammmocks: Treat your rats to luxury bedding with our new range of colourful hammocks! Sophisticated rats? They'd love the soft Luxury Red hammock! New baby boys? Give them a Classic Blue one! Maybe a Sunshine Yellow for your rat pack? Whatever your choice, your rats will thank you! A minimum purchase of 2 hammocks is required - this allows one to be used, while the other one gets washed. Clips not included in order due to varied needs of hanging per person. Paper clips are recommended, but be careful to smooth out any ends so they dont poke out. |
 | Calendars: Do you have dates you need to remember? Tracking your ratties weight/medicine/birthdays? Or just simply need an everyday calendar? Get a RATANOOGA Calendar!! |
How to Order:
1. Note the codes of the products that you want and email them to along with an address for delivery, including POSTAL CODE! (eg: 2x HAM002; 2x HAM005; 1x WDRATS01)
2. Wait until you recieve a confirmation email with total cost (incl p&p*) and bank details.
3. Make direct deposit into the account (using details supplied in confirmation email) for the exact amount with your full name as the reference number.
4. Email proof of deposit. No orders are attended to before payment is recieved.
5. You will recieve a "Payment Recieved" email in return, and your order will be attend to. Once product is dispatched, you will be notified.
6. Please allow 3-4 weeks for delivery from the time you recieve your "Payment Recieved" email. I run this shop in my spare time, and sometimes cannot be as prompt as I'd like. I give you my sincere apologies in advance, should your order be delayed.
* P&P prices are subject to the SAPO site. Postage for pet bedding is on the Bedding & Litter page
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